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Billing & Insurance

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We're committed to providing you with exceptional care while helping you navigate the financial aspects of your treatment. We understand that insurance can be complex, and we're here to assist you every step of the way.

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Insurance Plans

WACBD accepts various insurance plans to ensure that our specialized care is accessible to as many patients as possible. Some of the insurance providers we work with include, but are not limited to:

  • AETNA

  • AMERIGROUP

  • BLUE CROSS/BLUE SHIELD (Blue Card for out-of-state plans; not all Blue plans qualify)

  • BRIDGESPAN

  • COMMUNITY HEALTH PLAN

  • CIGNA

  • COORDINATED CARE

  • EARLY INTERVENTION PROGRAM (EIP)

  • EXPRESS SCRIPTS INC

  • FIRST CHOICE HEALTH NETWORK

  • LIFEWISE HEALTHPLAN

  • HEALTH NET FEDERAL SERVICES

  • HMA

  • KAISER HEALTH PLAN

  • APPLE HEALTH (WA STATE MEDICAID)

  • MEDICARE

  • MOLINA HEALTHPLAN

  • MULTIPLAN

  • OPTUM HEALTHCARE (Medicare Advantage members only)

  • PREMERA BLUE CROSS

  • PRIME THERAPEUTICS

  • REGENCE BLUE SHIELD

  • UNITED HEALTHCARE

  • UMR

  • WA STATE DEPARTMENT OF LABOR & INDUSTRIES (L&I)

  • WELLCARE OF WA

  • WELLDYNE

Don't see your insurance listed? Don't worry - we may still accept it. Please contact our billing department at 206-681-2453 or billing@wacbd.org to verify your coverage.

Determining Your Costs

We understand the importance of knowing your out-of-pocket costs before receiving treatment. Upon request, our billing specialists are here to help you:

  1. Verify your insurance coverage

  2. Estimate your out-of-pocket expenses

  3. Explain your benefits as they relate to our services

  4. Help determine options to manage your out-of-pocket expenses

To get started, we encourage you to call our billing dept at 206-681-2453 to request a cost estimate or discuss your options with a specialist.

Frequently Asked Questions

We accept many insurance plans that are not listed on our website. Please contact our billing department to verify if we accept your specific insurance. If we're not in-network with your insurance plan, we'll work with you to explore alternative options.

When contacting your insurance provider, consider asking:

  • Is WACBD Pharmacy in-network for my plan?

  • What is my deductible, and how much have I met so far this year?

  • What is my co-pay or co-insurance for my prescription?

  • Does my plan have a copay accumulator or maximizer?

  • Are there any exclusions or limitations in my policy for bleeding disorder treatments?

  • Is pre-authorization required for my medication?

Yes, WACBD is committed to ensuring that all patients have access to the care they need. We offer various financial assistance programs, including:

  • Patient Financial Assistance Program, based on income
  • Payment plans
  • Assistance in applying for state aid programs (WA Apple Health)
  • Assistance with applying for manufacturer assistance programs and foundation grants

Please speak with our billing department to learn more about these options and determine if you qualify.

Yes, you can use your Health Savings Account (HSA) card to pay for eligible medical expenses at WACBD. This includes co-pays, deductibles, and other out-of-pocket costs related to your treatment. Please check with your HSA provider for specific details about eligible expenses.

Billing Process

  1. We'll bill your insurance company directly for the medications provided, including secondary and tertiary coverage.

  2. Once your insurance processes the claim, they'll send you an Explanation of Benefits (EOB). This is not a bill, but we recommend reviewing how your insurance company processes your claim.

  3. Your insurance will also send us a copy of the Explanation of Benefits. After we receive the EOB, we'll send you a statement for any remaining balance.

  4. You can pay your bill online, by mail, or by phone.

Need Help?

Our billing specialists are here to assist you with any questions or concerns about your bill or insurance coverage. Don't hesitate to reach out:

Phone: 206-681-2453

Fax: 206-614-1172

Email: billing@wacbd.org

Hours: Monday - Friday, 9:00 AM - 5:00 PM

At WACBD, we believe that financial concerns shouldn't be a barrier to receiving high-quality care for bleeding disorders. We're committed to working with you to find the best financial solution for your situation.

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24-Hour Triage & Consultation

If you're experiencing a medical emergency, please dial 911. 

For urgent bleeding concerns, we're here for you 24/7/365. Please call us at: (206) 614-1200

206.614.1200
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